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OMBUDSMAN |
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| BANKING problems |
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INVESTMENT problems |
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| The Ombudsman for Banking Services is Clive Pillay |
The Financial Services Board, which is headed by Dube Tshidi, regulates the financial services industry |
| Sharecall |
0860 800 900 |
Call centre |
0800 110 443 |
| Telephone |
011 712 1800 |
Telephone |
012 428 8000 |
| Fax |
011 483 3212 |
Fax |
012 347 0221 |
| Post |
P.O.Box 5728 Johannesburg, 2000 |
Post |
P.O.Box 35655, Menlo Park, 0102 |
| Email |
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Email |
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| Website |
http://www.obssa.co.za |
Website |
http://www.fsb.co.za |
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| CONSUMER-RELATED problems |
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LIFE ASSURANCE problems |
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| The National Consumer Commissioner is Mamodupi Mohlala. |
The Ombudsman for Long-term insurance is Justice Brian Galgut. |
| Telephone |
0860 266 786 |
Sharecall |
0860 103 236 |
| Fax |
0861 515 229 |
Telephone |
021 657 5000 |
| Post |
77 corner Meintjies and Esselen streets, Third Floor, Block A, DTI Campus Sunnyside, Pretoria |
Fax |
021 674 0951 |
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Post |
Private Bag X45, Claremont, 7735 |
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Email |
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Website |
http://www.ombud.co.za |
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| CREDIT TRANSACTION problems |
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MEDICAL SCHEME problems |
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| The Credit Ombud is Manie van Schalkwyk. |
The Council for Medical Schemes is a statutory body that supervises medical schemes.The Registrar of Medical Schemes is Dr Monwabisi Gantsho. |
| Sharecall |
0861 662 837 |
Sharecall |
0861 123 267 |
| Telephone |
011 781 6431 |
Telephone |
012 431 0500 |
| Fax |
086 674 7414 |
Fax |
012 430 0608 |
| Post |
Post Suite 123, Private Bag X10015, Randburg, 2125 |
Post |
Private Bag X34, Hatfield, 0028 |
| Email |
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Email |
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| Website |
http://creditombud.org.za |
Website |
http://creditombud.org.za |
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| DEBT COUNSELLING problems |
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SHORT-TERM INSURANCE problems |
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| The National Credit Regulator also deals with disputes that are not resolved by the Credit Ombud |
The Ombud for Short-term Insurande is Brian Martin. |
| Sharecall |
0860 627 627 |
Sharecall |
0860 726 890 |
| Telephone |
011 554 2600 |
Telephone |
011 726 8900 |
| Fax |
011 554 2860 |
Fax |
011 726 5501 |
| Post |
PO Box 209, Halfway House, 1685 |
Post |
PO Box 32334, Braamfontein,2017 |
| Email |
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or
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Email |
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| Website |
http:// www.ncr.org.za |
Website |
http://www.osti.co.za |
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| FIDUCIARY problems |
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PENSION FUND problems |
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| The Fiduciary Institute of South Africa (FISA) is a self-regulating body in fiduciary matters, such as wills, trusts and estate planning. |
The Acting Pension Funds Adjudicator is Dr Elmarie de la Rey. |
| Telephone |
082 449 2569 |
Telephone |
087 942 2700 |
| Fax |
011 295 8262 |
Fax |
087 942 2644 |
| Post |
PO Box 27076, Benrose, 2011 |
Post |
PO Box 651826, Benrose, 2011 |
| Email |
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Email |
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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| Website |
http:// fidsa.org.za |
Website |
http://www.pfa.org.za |
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| FINANCIAL ADVICE problems |
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| The Ombud for Financial Services Providers is Noluntu Bam. |
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| Telephone |
012 470 9080 |
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| Fax |
012 348 3447 |
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| Post |
PO Box 7457, Lynneood Ridge, 0040 |
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| Email |
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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| Website |
http://faisombud.co.za |
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